Privacy Policy

At Go Live Web Solutions, we take your privacy seriously. This Privacy Policy describes how we collect, use, and disclose your personal information when you use our website and services. We are committed to protecting your data and ensuring transparency in our data practices.

1. Information We Collect

We collect information that you provide directly to us, such as when you create an account, purchase services, or contact customer support. This may include:

• Personal Identification Information: Name, email address, phone number, billing address.
• Payment Information: Credit card details, billing history (processed securely by third-party payment processors).
• Technical Data: IP address, browser type, device information, and usage data collected via cookies and server logs.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our Services.
• To process transactions and send related information, including confirmations and invoices.
• To send you technical notices, updates, security alerts, and support messages.
• To detect, prevent, and address technical issues and fraudulent activities.
• To comply with legal obligations.

3. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (SSL/TLS) and at rest.
• Strict access controls and authentication mechanisms.
• Regular security audits and vulnerability assessments.
• Physical security measures at our data center partners.

4. Data Sharing & Disclosure

We do not sell your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our business (e.g., payment processors, fraud detection services).
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data. To exercise these rights, please contact our Data Protection Officer.

6. Cookies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.